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Scope: Affects 'Classic Version' vSpace 6.6.9.1. Summary: We have received reports in the past, regarding aged deployments that suddenly stopped working and the sessions will no longer login.

L300, L230 and L130 vSpace 6 Software Release L-6.5.1.10 Category: L-series -> Compatibility -> Software -> vSpace Release Notes Product: NComputing vSpace for L-Series devices Version: L-6.5.1.10 This release supports 64-bit versions of Microsoft Windows Serverfi 2008 R2 SP1, Windows MultiPoint Serverfi 2011 (WMS), and single user instances. May 14, 2018 - Step 1: Review the release notes and requirements prior to installation. The software requires Microsoft Windows 7 SP1 (32/64-bit), Windows.

Solution: The easiest and most practical first step of troubleshooting, would be to reboot your server. In case that does not work, we suggest to run the executable described below in order to restore vSpace to its original integrity. By running this file, you should not experience any changes in configuration or settings. • Download the file attached to this article (attached: NComputing_Fix4020.zip). • Move this file to the server(s) in question, and unzip the EXE file contained within. • Launch the NComputing_Fix4020.exe by double-clicking the file.

You may see, or not, a command prompt window opening and closing briefly. The fix has been applied at this point.

• Once the process is complete, reboot the server. • Verify that the server has been restored to full functionality by connecting one or more devices.